GENERAL TERMS AND CONDITIONS OF SALE
ARTICLE 1 – SCOPE OF THE GTCS AND PURPOSE
These General Terms and Conditions of Sale (or “GTCS”) apply without restriction or reservation to all sales concluded by NOTE NOTE Editions SAS, a simplified joint-stock company with a share capital of €1.000,00 registered in the RCS Paris under the number 884 939 398, whose registered office is located at 96bis, rue Beaubourg – 75003 PARIS, represented by its legal representative, duly authorised for the purposes hereof (“the Seller”) to non- professional purchasers (“the Client” or “the Customer” or “the Purchaser” or “the Purchasers”), wishing to acquire the products offered for sale by the Seller (“the Products”) on the website “www.notenote.eu”(“the Site”). NOTE NOTE Editions may occasionally be required to modify some of the provisions of its general conditions, so it is necessary that these be reread before each visit to the site www.notenote.eu. These changes are effective from the date they are posted online (the online date appearing at the end of these conditions) and cannot be applied to contracts concluded previously. Each purchase on the Site is governed by the general conditions applicable on the date of the order. By validating your order, you unreservedly accept the GTCS after having read them. By accessing the Site, you agree to comply with these conditions.
Our store is hosted on Stripe (https://www.stripe.com). They provide us with the online e-commerce platform that allows us to sell our products and services to you.
The Site allows the Purchaser to acquire products as defined below. The GTCS specify in particular the terms and conditions of ordering, payment, delivery and management of any returns of Products ordered by Customers. The Site and the Products are intended exclusively for individuals and are not for professionals, and are therefore subject to Articles L. 111-1 et seq. of the Consumer Code.
ARTICLE 2 – RESPONSIBILITY
The Seller strives to ensure to the best of its ability, the accuracy and updating of the information published on the Site, the content of which it reserves the right to correct at any time and without notice. The Seller declines all responsibility: for any imprecision, inaccuracy or omission relating to the information available on the site; for any damage resulting from fraudulent intrusion by a third party leading to a modification of the information made available on the site; and more generally for all damages, direct or indirect, whether the causes, origins, nature or consequences, caused by the access the use of the site and/or the credit granted to any information coming directly from or indirectly from the latter. Reproduction of all documents published on the site is only authorized for the sole purpose of providing information for personal and private use, any reproduction and any use of copies made for other purposes being prohibited. The Seller cannot be held liable for any inconvenience or damage arising from the use of the Internet, including interruptions to service, external intrusions or the presence of computer viruses, or any act know as force majeure, in accordance with case law.
ARTICLE 3 – ORDER AND PRE-ORDER
ORDER AND PAYMENT
Client who wishes to purchase a book on the Website must fill first the Order form, with his/her ID, password and the books' references ordered. During the Order placement, the Purchaser agrees to provide the information requested in the form and assures its truthfulness. In case of prolonged inactivity during the connection, it is possible that the selection of the Products chosen before such inactivity will no longer be guaranteed. The Purchaser will be invited to resume the Product selection from the beginning.
To confirm the Order, Client must tick the box "I have read and accepted the General Terms and Conditions" followed by the action "confirm", in order to be bound by his/her "double click". The double click constitutes an electronic signature, which has the same value as a written signature. This acceptance will be followed by immediate payment of the Order. Publisher will send Client, by e- mail, an order confirmation and the paid invoice, subject to the acceptance of the payment by Client's bank. The Seller reserves the right to suspend or cancel the execution of any Order and/or delivery in the event of non-payment or partial payment of any amount due by the Purchaser.
Certain Products may be made available for Pre-Order on the Site prior to their official release date. Client acknowledges having read the information regarding the release date. Delivery of the Product will be made a few days after the official release date.
ARTICLE 4 – SHIPPING, TAXES AND DELIVERY FEES
The Seller delivers its Products worldwide. The shipping and delivery of orders will be made by Happy Post (https://happy-post.com/fr/). Your order will normally be dispatched within :
- Europe Shipping - Approx 2-5 working days - UK Shipping - Approx 7-14 working days - Worldwide Shipping - Approx 7-14 working days
Shipping is calculated at checkout without custom duties. Any order placed on the Site and delivered outside of France may be subject to taxes and customs duties which may be levied when the package reaches its destination. These customs duties and taxes related to the delivery of a product are the responsibility of the Customer. The Seller is not obliged to check and inform the Purchaser of customs duties and taxes. To find out about these, the Seller advises the Purchaser to consult the competent authorities of his/ her country.
The Seller cannot be held liable for typing errors by the Purchaser in the order form. The Purchaser must ensure that he/ she has provided accurate and complete information regarding the delivery address (street, building, stairwell, access codes, names and/or intercom numbers, etc.). Any reshipment caused by a lack of precision on the delivery address, will be the responsibility of the Purchaser.
ARTICLE 5 – CANCELLATION, EXCHANGES AND RETURNS
We make sure every order is carefully wrapped, but unfortunately from time to time things get damaged in the post. If there is something wrong with your order please let us know as soon as possible. Damages should be reported to us within 7 days, including photos of the damaged item(s) as well as the packaging. Any anomaly concerning the delivery (product(s) missing compared to the delivery note, product error(s), damaged product(s), etc.) must be reported to the Seller by email (email@example.com) no later than 7 working days after the delivery date. Beyond this deadline, any claim will be rejected. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You also need the receipt or proof of purchase. Unfortunately, we are unable to directly exchange online orders. If you wish to exchange an item, you will have to return it for a refund. We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
We use your Personnal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, service and offer. When you place an order through the Site, we will retain your Personnal Information for our records unless and until you ask us to erase this information. The data provided for payment methods by credit card are processed securely. The Seller has no access to these bank details, and does not keep them on its servers. When browsing the Site, information may be recorded in "cookie" files on the Client’s computer or terminal. A cookie is a small file, which does not allow the identification of Client but records information relating to his/her navigation and allows personalized offers or measures of audience. Client's consent will be requested prior to the installation of a cookie by means of a banner that will appear on the page of the Site consulted. Client may withdraw at any time his consent given prior to the implantation of a cookie. Refusal to install a cookie may result in the impossibility to access certain services.
You are likely to receive commercial offers from the publisher. If you do not wish, please contact us by email at firstname.lastname@example.org.